Privacy Policy

Effective Date: September 16, 2026

Geric New Dawn Psychiatry, PLLC (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the information entrusted to us. This Privacy Policy describes how we collect, use, protect, and disclose personal information in connection with our healthcare services, website, and communications.

1. HIPAA Compliance and Protected Health Information

Geric New Dawn Psychiatry, PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws and regulations.

Protected Health Information (PHI), including medical records, treatment information, and other health-related information, is handled in accordance with applicable federal and state requirements. We may use or disclose PHI as permitted or required by law, including for treatment, payment, healthcare operations, and other legally authorized purposes.

2. Information We Collect

Depending on how you interact with our practice, we may collect the following types of information:

  • Personal Information: Name, date of birth, mailing address, telephone number, and email address.

  • Health Information: Medical history, psychiatric evaluations, treatment information, medication records, and other information necessary to provide healthcare services.

  • Insurance and Billing Information: Insurance provider details, policy information, and billing-related information.

  • Communication Information: Information you provide when communicating with us by telephone, email, SMS/text message, or other communication channels.

  • Technical Information: IP address, browser and device information, cookies, and other technical information collected through our website or technology platforms.

3. How We Use Your Information

We may use collected information for purposes including:

  • Providing psychiatric evaluations, treatment, and medication management.

  • Coordinating care with other healthcare professionals when permitted or authorized.

  • Scheduling and managing appointments.

  • Processing insurance claims and payments.

  • Sending appointment reminders and service-related communications.

  • Responding to questions, requests, and inquiries.

  • Maintaining and improving the security and functionality of our website and technology systems.

  • Complying with applicable legal, regulatory, and professional requirements.

4. SMS and Text Messaging Privacy

If you provide your telephone number and expressly opt in to receive SMS or text messages from Geric New Dawn Psychiatry, PLLC, your telephone number and SMS/text messaging consent will be used solely for communications related to our services, including appointment scheduling, appointment reminders, and other service-related communications.

We do not sell, rent, or share SMS/text messaging opt-in information, including telephone numbers and consent records, with third parties or other companies for their own marketing or promotional purposes.

SMS/text messaging opt-in information will not be disclosed to third parties except where necessary to facilitate the requested messaging service, comply with applicable law, or as otherwise permitted by law.

You may withdraw your consent to receive SMS/text messages at any time by replying STOP to any message you receive from us. You may also contact our office directly to request that SMS/text communications be discontinued.

Message and data rates may apply depending on your mobile carrier and service plan.

5. Telehealth and Information Security

Where applicable, telehealth services are provided through secure, encrypted, and HIPAA-compliant technology platforms.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information and PHI against unauthorized access, use, disclosure, alteration, or destruction.

6. Information Sharing and Disclosure

We may use or disclose information when necessary to provide healthcare services, process payments, conduct healthcare operations, comply with legal obligations, or as otherwise permitted or required by applicable law.

We do not sell personal information or Protected Health Information.

We will not sell, rent, or share SMS/text messaging opt-in information or consent with third parties or other companies for their own marketing or promotional purposes.

Any disclosure of information will be handled in accordance with applicable privacy laws and regulations.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to or a copy of your medical records.

  • Request corrections to inaccurate or incomplete information.

  • Request information regarding certain disclosures of your PHI.

  • Request restrictions on certain uses or disclosures of your information.

  • Revoke an authorization where permitted by law.

  • Withdraw your consent to receive SMS/text messages at any time.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, or applicable legal and regulatory requirements.

Any updates will be posted on this page. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.

Contact Us

If you have questions regarding this Privacy Policy or would like to submit a privacy-related request, please contact:

Privacy Officer
Geric New Dawn Psychiatry, PLLC
Phone: (641) 814-6161
Email: info@gericnewdawnpsychiatry.com